Do you ship internationally?

Currently, we only deliver within Australia. We do not ship internationally at this time.

How long does delivery take within Australia?

Standard delivery across Australia usually takes 3–7 business days, depending on your location.

What is your return / refund policy?

If you are not satisfied, please contact us within 14 days of delivery. The product must be unused and in original packaging. Shipping costs are non‑refundable.

What ingredients do you use in your product?

Our formula uses hypochlorous acid and electrolysed water only. It is free from parabens, sulfates, fragrances, and dyes.

Can I use the product on sensitive / acne-prone skin?

Yes — our product is formulated for sensitive and acne-prone skin. However, we always recommend a patch test before use.

Shipping policy

Shipping Policy

All parcels are shipped from Adelaide, Australia, within 1-2 business days of receiving your order (excluding weekends and public holidays).

Please refer to the table below for shipping rates and estimated delivery times. All orders are generally sent via Australia Post.

Destination	Service	Estimated Delivery Time	Cost
Australia	Standard	1–5 working days	AUD $9.50 (FREE on orders $50+)
	Express	1–3 working days	AUD $15
New Zealand	Standard	4–7 working days	AUD $13
	Express	2–5 working days	AUD $25
International (US, UK, Canada, UAE, Germany, Italy, France)	Standard	5–9 working days	AUD $25
	Express	3–6 working days	AUD $35

International Orders:
Please note that overseas customers are responsible for any customs duties, import taxes, and fees that may apply in their destination country.

Order Tracking:
Once your order has shipped, we’ll send you a tracking link via email so you can keep an eye on your Endorphi delivery.